"Computer is Not On" when trying to Shutdown System


#1

When I try to shutdown a system or a collection, I get notified that it was unsuccessful and that the ‘Computer is Not On’.

Are there specific settings I need to change to make this work?


#2

Computer is not on indicates that the device didn’t respond to an ICMP echo request. This site has some instructions for allowing ICMP echo requests through the Windows firewall: http://rct.nowmicro.com/mediawiki/index.php/ICMP_Echo

Alternatively, you can open Configre Recast RCT and disable the ping computer before running tools option.